bd9b's Privacy Policy
Your personal information is invaluable to us. This policy describes in detail how bd9b collects, uses, and keeps your data secure.
1. Introduction & Scope
Purpose of This Policy
bd9b ("we", "us", or "the platform") is an online casino and betting platform operated for players in Bangladesh. Protecting your privacy is one of our highest priorities. This privacy policy describes in detail what information we collect while you use our website (bd9b.lat), how that information is used and stored, and what your rights are.
This policy applies to every user who visits our site — both registered members and guest visitors. By using our services, you are considered to have agreed to the terms of this policy.
Age Requirement
bd9b's services are for users aged 21 and above only. We do not knowingly collect personal information from minors. If it comes to our attention that a minor is using our services, we reserve the right to close the relevant account immediately.
2. What Information We Collect
Information You Provide Directly
When creating an account or using our services, you may provide the following information:
- Full name and date of birth
- Email address and mobile number
- Identity verification documents (copy of national ID card or passport)
- Payment information (bKash, Nagad, Rocket, or bank account details)
- Any information provided when contacting our support team
Automatically Collected Information
When you use our platform, some information is collected automatically:
- IP address and device type
- Browser version and operating system
- Date, time, and duration of visits (Bangladesh Standard Time, UTC+6)
- Log of pages visited
- Referral URL (where you came from)
- Data collected via cookies and similar tracking technologies
Transaction & Activity Information
We store details related to deposits, withdrawals, and betting activity on your account. This includes transaction amounts, dates, payment methods, and associated statuses. This information is used to ensure financial accountability and security.
3. Purpose of Using Information
Service Delivery & Management
Collected information is used for the following purposes:
- Creating and managing your account
- Processing and verifying transactions
- Issuing post-deposit bonuses and managing promotional activities
- Providing customer support via live chat and email
- Determining VIP tier and awarding rewards
Security & Fraud Prevention
bd9b uses information to ensure user protection and maintain the integrity of the platform. This includes detecting unusual activity, preventing multiple accounts, and taking protective measures against possible fraud or money laundering.
Responsible Gaming
By reviewing patterns in your gaming activity, we provide the support needed for responsible play. If a user displays unusual or concerning activity, we may contact them and reserve the right to impose limits on the account if necessary.
Communications & Marketing
With your consent, we may contact you by email or other means about bonus offers, promotional messages, and platform updates. You may withdraw from such communications at any time. However, important service-related messages (transaction confirmations, security alerts) will continue to be sent.
4. Sharing Information with Third Parties
We Do Not Sell Your Information
bd9b never sells your personal information to third parties for commercial purposes. Only necessary information may be shared in the limited circumstances listed below:
- Service Providers: Trusted partners who assist with payment processing (bKash, Nagad, Rocket, and banking partners), technology infrastructure, and customer service delivery.
- Legal Obligations: To comply with valid instructions from courts or government authorities.
- Fraud Prevention: When necessary to assist law enforcement agencies in investigating illegal activity.
Third-Party Agreement Terms
Any third party working with us is contractually bound to meet our data protection standards. They will only receive the information necessary to deliver the specific service — nothing beyond that is provided.
5. Cookies & Tracking Technologies
What Are Cookies and Why We Use Them
Cookies are small text files stored in your browser. bd9b uses cookies for the following purposes:
- Keeping login sessions active and ensuring security
- Remembering your preferences and settings
- Improving platform functionality and performance
- Analyzing traffic and understanding usage patterns
Cookie Controls
You can disable cookies by changing your browser settings. However, this may limit or stop some important platform features from working. Cookies essential for security will remain active at all times.
6. Data Protection & Security
Technical Security Measures
bd9b takes industry-standard technical measures to keep your personal information secure. These include:
- SSL (Secure Socket Layer) encryption — all data between your browser and our servers is encrypted
- Use of strong encryption algorithms for storing sensitive information
- Regular security audits and vulnerability testing
- Real-time monitoring systems to detect unauthorized access
- Firewall and anti-DDoS protection
Administrative & Organizational Safeguards
Alongside technical protections, we also ensure organizational measures:
- Granting staff access to information on a minimum-necessary basis
- Privacy and security training for all staff
- Maintaining and regularly reviewing data access logs
- Defined procedures for managing security incidents
7. Data Retention Period
Retention Policy
We retain your personal information only for as long as it is necessary. We keep what is needed while your account is active and for service delivery. Even after an account is closed, we have a legal obligation to retain transaction records for a specified period in compliance with financial regulatory requirements.
Once the purpose of the service is fulfilled or the legal retention period expires, we securely delete or anonymize your information.
8. Your Rights
Right to Access Information
You may contact our support team at any time to request access to what information we hold about you. We will provide that information within a reasonable time.
Right to Correct Information
If any information we hold about you is incorrect or incomplete, you may request a correction. After you provide the correct documentation, we will update the information as quickly as possible.
Right to Delete Information
In certain circumstances, you may request deletion of your personal information. However, financial records and information subject to legal obligations may not be deletable before the specified retention period ends.
Right to Withdraw from Marketing Communications
To withdraw from promotional emails or other marketing communications, use the unsubscribe link at the bottom of the email or contact our support team.
9. Third-Party Links & Limitations
External Links & Platforms
If it is possible to visit any third-party website from our platform, we are not responsible for those sites' privacy policies. We recommend reading the privacy policy of any other platform before visiting it.
Payment Gateways
When making payments via bKash, Nagad, Rocket, or bank transfer, you are directed to the interface of the relevant payment platform. The flow of information during that time is governed by the privacy policy of the respective provider.
10. Policy Changes & Updates
Notice of Changes
bd9b reserves the right to update this privacy policy from time to time. If any significant changes are made, we will post a notice on the platform and notify registered users by email. Continued use of the platform after a new version of the policy is published will be considered your acceptance of the updated policy.
Recommendation to Review
We recommend that you visit this page regularly to stay informed about the latest privacy policy. Your own awareness of data protection is, alongside our best safeguards, the strongest protection for your information.
11. Contact Us
If you have any questions, complaints, or data protection requests regarding this privacy policy, please contact our support team:
Email: [email protected]
Live Chat: Available 24 hours a day, 7 days a week in Bengali and English
This privacy policy applies to all data processing related to the operation of the bd9b platform. We also recommend reading our Terms & Conditions and Responsible Gaming policy. For users aged 21 and above only.